Auto4n Cincinnati - 3700 Montgomery Rd, Cincinnati, OH 45207 | 513.731.8989 | info@auto4n.com 7:30am - 5:30pm Mon-Fri

Angie’s List

Each year, Angie’s List honors companies that have achieved and maintained a superior service rating from our members with the Super Service Award. This is the highest honor given annually to companies by Angie’s List, who have achieved and maintained a superior service rating on Angie’s List throughout the past year. Approximately 5% of service companies on Angie’s List meet the eligibility requirements to be considered and even fewer actually receive the award.

Review Date: September 20, 2013

Member: Rebecca C. 
CINCINNATI, OH 45226

Category: Auto ServiceServices

Performed: Yes

Work Completed Date: October 12, 2012

Hire Again: Yes

Approximate Cost: $700.00

Description Of Work: I don’t recall the actual service during this service.

Member Comments: I was a 5 year customer at Auto4N. I agree that the service team is good about informing patrons of the services that were currently needed and one’s that might be coming up in the future. Overall I was pleased with the service and the team had great customer service skills. I unfortunately had an “aging” car and could not continue to afford to keep it on the road so I had to trade it in. Since my new car is currently under warranty I take it to dealership but once the warranty is over I will likely return to Auto4N!

Overall

A

Price

B

Quality

A

Responsiveness

A

Punctuality

A

Professionalism

A

Review Date: August 12, 2013

Member: Darwin B. 
Cincinnati, OH 45212

Category: Auto

ServiceServices Performed: Yes

Work Completed Date: June 06, 2013

Hire Again: YesApproximate Cost: $50.00

Description Of Work: Scheduled service

Member Comments: Auto4n is by far the best automotive repair shop I’ve ever used. They out do themselves every time I go back. I’ve refer many friends there. And everyone raves about the wonderful service they received and how nice Mike and Chris are to the customers.

Overall

A

Price

A

Quality

A

Responsiveness

A

Punctuality

A

Professionalism

A

Review Date: June 05, 2013

Member: Brian M. 
Ft. Thomas, KY 41075

Category: Auto Service

Services Performed: Yes.

Work Completed Date: May 22, 2013

Hire Again: Yes

Approximate Cost: $1,400.00

Description Of Work: My wife’s 120000 mile VW beetle was made completely happy. Chris and crew gave the entire car a thorough inspection and then performed all work that needed to be addressed.

Member Comments: This is a different experience. They say what they are going to do. They actually tell you if “they” would bother to perform a service now or later. They really understand the meaning of customer service. I can’t imagine using any other automotive repair vendor now.

Overall

A

Price

B

Quality

A

Responsiveness

A

Punctuality

A

Professionalism

A

Review Date: February 07, 2013

Member: Rob T. 
BATAVIA, OH 45103

Category: Auto ServiceVehicle

Make: Volkswagen 2010 Volkswagen Tiguan

Services Performed: Yes

Work Completed Date: February 01, 2013

Hire Again: Yes

Approximate Cost: $500.00

Description Of Work: They performed the 40K mileage service on our 2010 VW Tiguan.

Member Comments: I was shopping prices for the service on our VW. Mike provide a quote for the service over the phone and the actual service was less than the quoted amount. Very reasonable and quick. Everyone was professional and they did a great job.

Overall

A

Price

A

Quality

A

Responsiveness

A

Punctuality

A

Professionalism

A

Review Date: January 29, 2013

Member: Darwin B. 
Cincinnati, OH 45212-4036

Category: Auto ServiceVehicle

Make: Toyota 2007 Toyota Hybrid Camry

Services Performed: Yes

Work Completed Date: January 29, 2013

Hire Again: Yes

Approximate Cost: $40.00

Description Of Work: Car Maintenance

Member Comments: I trust Mike & Chris! I haven’t used any other auto service for years. No bologna! Just up front honest service. I have all my preventive maintenance and major repairs done at Auto4N.

Overall

A

Review Date: May 05, 2012

Member: Christina D. 
CINCINNATI, OH 45203

Category: Auto ServiceVehicle

Make: Volkswagen 2005 Volkswagen Jetta

Services Performed: Yes

Work Completed Date: May 04, 2012

Last Modified Date: August 03, 2012

Hire Again: YesApproximate

Cost: $300.00

Description Of Work: I have a 2005 VW Jetta. The window on the driver door was not functional and the controls on the driver door only operated when the door was closed. I had taken it to Northland VW and they diagnosed the problem as requiring a whole new window motor, which was about a $560+ repair. I took my car to AUTO4N and they quickly diagnosed the problem as a wiring issue and that I needed a new wire harness. This was diagnosed within 30 minutes, I made an appointment to bring my car back the next morning and they replaced the wire harness and had it ready to go by my lunch break. And it turned out to be only a $300 repair.

Member Comments: My service, appointment scheduling, and explanation of repairs was all very thorough, straight-forward, and convenient. Though they didn’t rule out the possibility of the motor going bad, they thought it was highly unlikely and knew other primary culprits of what could be causing the problem. I don’t think the dealership, Northland VW, considered the wiring as a possible problem, but AUTO4N did consider it first and it turned out to be the problem after all. After having the wire harness replaced my window and other driver door controls functioned perfectly. The guys at AUTO4N are kind, respectful, honest and truly want to fix your car right.

Overall

A

Price

A

Quality

A

Responsiveness

A

Punctuality

A

Professionalism

A

Review Date: April 06, 2012

Member: MARY H. 
CINCINNATI, OH 45226

Category: Auto ServiceVehicle

Make: Subaru 2010 Subaru legacy

Services Performed: Yes

Work Completed Date: April 06, 2012Hire Again: Yes

Approximate Cost: $90.00

Description Of Work: Had my Subaru serviced. Done in a timely manner, everything covered. The customer service is excellent. Takes good care of their customers.

Member Comments: Brought my car in for service this morning and did everything that needed to be done.

Overall

A

Price

A

Quality

A

Responsiveness

A

Punctuality

A

Professionalism

A

Report Date: August 04, 2011

Member: Adam L.
CINCINNATI, OH 45236

Category: Auto Service

Services Performed: Yes

Work Completed Date: June 06, 2011

Hire Again: Yes

Approximate Cost: $90.00

Description Of Work: Oil change and normal servicing on the Jetta.

Member Comments: These guys are really good at what they do. Mike is passionate about his calling. AND they do it in style. I like the look and the marketing. Usually, they have a gift for you (and your wife) when you pick your car up.- t-shirt; pint glass; canvas shopping bag etc. I will continue to buy cars that they can service. Keep it up!

Overall

A

Price

A

Quality

A

Responsiveness

A

Punctuality

A

Professionalism

A

Report Date: July 15, 2011

Member: Tracy W. 
CINCINNATI, OH 45223

Category: Auto Service

Services Performed: Yes*

Work Completed Date: May 01, 2011

Hire Again: Yes

Description of Work : I go to them for everything on my car.

Member Comments: They are great and they really know what they are doing.Member Comments: They are very knowledgeable and they really try to talk to you about the about the problem. They like to have fun. They also make t-shirts and they have fun give a ways.

Overall

A

Price

N/A

Quality

A

Responsiveness

A

Punctuality

B

Professionalism

A

Report Date: July 07, 2011

Member: Darwin B. 
Cincinnati, OH 45212

Category: Auto Service

Services Performed: Yes*

Work Completed Date: June 27, 2011

Hire Again: Yes

Approximate Cost: $895.00

Description Of Work: Routine Maintenance. Oil changes & Tire rotation. 

Timing belt replacement. Manufacturers recommended maintenance & computer evaluation. Reset “Check engine Light”.

Airconditioner repair and service. Ecologically freindly airconditioner repair and service. 

Description of Work :They have done a great job with all these services for me. I have 4 vehicles + my adult childrens’ cars serviced there.

Member Comments: STOP SEARCHING FOR A REPAIR SHOP! AUTO4N is absolutely the best foreign auto repair business in Cincinnati. I have used their service for the last 3 years. I found their receipt in a glovebox of a car I was test driving (to purchase). I stopped in with the car and was warmly greeted. They provided me with the complete computerized repair history of that vehicle. I bought the car. I returned the car to them for routine maintenance and was just amazed with the professionalism and expertise of the mechanics. I have had all my cars (4) serviced & repaired there. I have referred my family and co-workers there also. Give Britt or Mike a call for your next repair. 731-8989. You will be pleasantly suprised. Quality customer care still exists! Happy motoring.

Overall

A

Price

A

Quality

A

Responsiveness

A

Punctuality

A

Professionalism

A

Report Date: May 20, 2011

Member: Raj K. 
FLORENCE, KY 41042

Category: Auto Service

Services Performed: Yes*

Work Completed Date: March 17, 2011

Last Modified Date: May 24, 2011

Hire Again: Yes

Approximate Cost: $130.00

Description Of Work: I found Auto4n through a friend. They repaired something that the dealer tried 10 times to repair. My car was stalling and they fixed it.

Member Comments: I confirmed the recommendation through Angie’s List. They charged a lot less than the dealer. It was $69 then they charged me for an oil change, the dealer was going to charge me $600-$700 just for the repair. Their service was excellent. All of them are perfect. They sent post cards after they followed up to see how I was doing. The owner called a week or two after to see how the car was running. They seemed to be very caring. I have a 10 year old foreign car to them so I would take any foreign car to them.Transcribed from a telephone interview

Overall

A

Price

A

Quality

A

Responsiveness

A

Punctuality

A

Professionalism

A

Report Date: May 06, 2010

Member: MARY H. 
CINCINNATI, OH 45241

Category: Auto ServiceServices

Performed: Yes

Work Completed Date: May 03, 2010

Hire Again: Yes

Approximate Cost: $650.00

Description Of Work: Auto4 takes such good care of my car that I have 130,000 miles on my Audi and it continues to purr when I drive. They are absolutely the best and I would never go anywhere else. They are able to do it all from taking care of my tires, making sure my oil is ok, and being honest about what the car needs right now and what they will watch for so I can watch my budget.

Member Comments: Mike has taken care of my Audi A4 for the last 4 years and I can honestly say that I have never been disappointed about the service, the cost (always fair), and how special they make you feel.

Overall

A

Price

A

Quality

A

Responsiveness

A

Punctuality

A

Professionalism

A

Report Date: April 23, 2009

Member: MEGAN P. 
CINCINNATI, OH 45227

Category: Auto Service

Services Performed: Yes

Hire Again: Yes

Approximate Cost: $1,100.00

Description Of Work: The check engine light had been on for a while so I left the car with them for a week while I was out of town. There were several major leaks and hose problems, which had to be repaired.

Member Comments: They called me almost every day to let me know what they were finding and to make sure the cost was OK.

Overall

B

Price

B

Quality

B

Responsiveness

A

Punctuality

B

Professionalism

A

Additional Questions Answered when completing this report

How much did the final cost compare to the original estimate? right on

How does the value of the work compare to the price? I got exactly what I paid for

How far in advance did you schedule the work? within a week

Did you find the company through Angie’s List? no

Why did you choose this contractor? reputation

Have you used this company before? I’ve used this company before

What did you like most about this contractor? They’re VW experts.

What surprises came up during the course of the work? The car had more problems than I realized, but I’m glad it’s fixed now.

Report Date: April 16, 2009

Member: Josh G. 
CINCINNATI, OH 45212

Category: Auto Service

Services Performed: Yes

Hire Again: Yes

Description Of Work: Repaired vehicle.

Member Comments: They did a fantastic job. They were able to tell me what was wrong and give me an exact price and reasonable

Overall

A

Price

A

Quality

A

Responsiveness

A

Punctuality

A

Professionalism

A

Report Date: August 14, 2008

Member: Lauren K. 
NASHVILLE, TN 37204

Category: Auto Service

Services Performed: Yes

Hire Again: Yes

Description Of Work: They changed the headlight for me and did a full assessment of my car.

Member Comments: This was the first time I had used their services. They did the work for free if I promised to come back when I needed more work. They were very friendly. The service was quick and they give free t-shirts if it is your first time coming in.

Overall

A

Price

A

Quality

A

Responsiveness

A

Punctuality

A

Professionalism

A

Report Date: June 04, 2008

Member: CAROL P. 
CINCINNATI, OH 45213

Category: Auto Service

Services Performed: Yes

Hire Again: Yes

Approximate Cost: $670.00

Description Of Work: They replaced the front struts in my car.

Member Comments: It went great. I would say that they got me in quite quickly as far as making an appointment to get the job done. They told me it would be a one-day job and it was done before the end of the day. The estimate was exactly what I was charged.

Overall

A

Price

N/A

Quality

A

Responsiveness

A

Punctuality

A

Professionalism

A

Report Date: October 03, 2007

Member: ADAM C. 
CINCINNATI, OH 45212

Category: Auto Service

Services Performed: Yes

Hire Again: Yes

Approximate Cost: $85.00

Description Of Work: Basic oil change and alignment. Also checked out transmission hiccup but couldn’t find it.

Member Comments: These guys rock! We have used them on multiple occasions for various items on our Nissans and Saab. They are trustworthy, something that is tough to come by in this industry, and they do quality work for much less than the dealership. I really enjoy the service and wouldn’t think of going anywhere else.

Overall

A

Price

A

Quality

A

Responsiveness

N/A

Punctuality

N/A

Professionalism

A

Additional Questions Answered when completing this report

How much did the final cost compare to the original estimate? right on

How does the value of the work compare to the price? I got exactly what I paid for

How far in advance did you schedule the work? within a week

Did you find the company through Angie’s List? no

If no, what was the other source? Referral.

Why did you choose this contractor? location, reputation

Have you used this company before? I’ve used this company before

What did you like most about this contractor? Reading customer testimonials on the lobby walls.

What words of advice would you give this contractor? Saturday hours would be great even if just to drop off.

This is your space. Feel free to give us your two cents ... or quote your favorite movie? Keep up the great work!

Report Date: September 15, 2000

Member: JOAN E. 
CINCINNATI, OH 45213

Category: Auto Service

Services Performed: Yes

Hire Again: YesDescription Of Work: MINOR REPAIRS

Overall

A

Price

A

Quality

A

Responsiveness

A

Punctuality

A

Professionalism

A

Additional Customer Comments Click Here