We are happy to share the comments of our customers!

 

ON LINE SURVEY

01/18/2008 2677330

I have always been very pleased with all aspects of my dealing with you. I feel that you are very thorough, go above-and-beyond in checking my car without doing the "you need to have your hub caps rotate" that some places do, and my car is always ready in a timely manner.
When you tell me something I feel that I can trust what you are saying, an unfortunately way too rare occurrence.

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01/21/2008 2683169

Thank you for your service

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01/21/2008 2683529

Thanks for fixing a problem a dealer missed 2X prior.

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01/22/2008 2686716

They accommodated my stopping in without an appointment very well- with no hassle and friendly service. Thanks so much.

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02/07/2008 2727825

Chad went the extra mile for this customer and coordinated recall work with VW over and above what I brought the Jetta to Auto 4N for. Thanks guys and keep up the great work.

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02/15/2008 2755328

Chad is very good at what he does, a great communicator and helps keep customers happy,

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02/23/2008 2778263

Thank you

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03/04/2008 2799556

I must say coming to auto4n i saved more money than getting car insurance with Gieco, the tech whom worked my care took great care and concern, What a wonderful Man. Thanks soo much.

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03/07/2008 2807993

It always costs too much, like gas and healthcare, but I trust and like you guys. I'd rather give money to people I enjoy!! And you play Blue Oyster Cult !! ROCK ON.

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03/07/2008 2808051

Fantastic overall. However, I was disappointed that Chad did not offer me a bite of his Great Steak sandwich the last time I was in.


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04/03/2008 2923636

I brought in a1987 VW Cabriolet. It had a clutch problem and you fixed it great.

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04/17/2008 2965724

Great Service

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04/28/2008 2987158

In the past, I've taken my '98 Jetta to repair shops where they didn't know exactly what was going wrong or exactly how to fix it. I LOVE being able to call and, even over the phone, hear something that is probably wrong and how much it will probably cost to fix it. You do such a great job communicating what is wrong with the car and can answer every question I have about how it will be fixed, how much it will cost and options about what can be done otherwise. Maybe the thing I like the most about AUTO4N is that while you're fixing the problem at hand, you let me know about the other problems that will probably arise in the future. As a college student, I certainly can't fix everything that is just not right with my car, however, it's really good to have some idea in advance of the issues that may come up and how much to expect to be paying for them. Extremely timely service is always a plus and I am happy to stop in at a place where the workers are friendly and understanding. My only complaint, which is actually more of a request, is that you open one on the west side! It takes a half an hour to get to AUTO4N from my house and an hour from Oxford but it's worth it, I guess, because I'll definitely keep coming back. :)

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05/01/2008 2994367

Thanks. The work was done as promised and some extra work was included and not charged. Great job


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05/04/2008 3001760

Chad does a great job of keeping me informed when my car is in for service. He works with my warranty company to file claims on my behalf. I really appreciate all the extra effort.

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05/05/2008 3003319

Auto4N has been a great resource for not only my Euro car, but they also took care of a couple of issues with a Chevy van I have. Wouldn't go anywhere else.

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05/09/2008 3013836

Have been a customer for over 7 years. Very satisfied with the service. Have recommended a number of friends & family to you. Price a little high along with everything else at this time.

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05/16/2008 3027095

Chad was very helpful and Jr was very nice and went out of his way to help. I would recommned auto4N to all my friends.

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05/19/2008 3032181

Auto4n had difficulties reparing my audi tt. They did work through the problems and were fair on the overall price.

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05/21/2008 3037659

Auto4N is one of the best auto service places I've ever been to. They are nice, friendly, helpful, and pay attention to what my car needs next. I will continue to use them for a long time. Thank you!

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06/04/2008 3060399

I have visited Auto4N many times and this was another good experience. There were some events beyond the control of the technicians that delayed the timeliness of my repairs, but they made a great effort to communicate the issues to me and explain what was going on. I'll return to Auto4N next time I have a repair. Great service!

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06/07/2008 3064807

I've been coming to you for years, and have no plans to change.

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06/26/2008 3113924

I always appreciate your integrity and service. Thank you for everything!

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06/30/2008 3119856

Excellent and friendly customer service

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07/13/2008 3144738

The service I had performed was the first service on my Buddy 125. While the receipt spelled out what was done, I would have wished for a better explanation from the salesman, however I did not ask either. Overall, the service was what I expected, and price was reasonable for the maintenance required

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07/14/2008 3146681

You guys are great, thanks for taking such good care of my decrepit jalopy! --Hele

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07/16/2008 3150076

Good job Chad.


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07/16/2008 3150080

Good job Chad. Buddy 125 is running excellently!


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07/16/2008 3150451

Great service. Great communication. I do not agree with Fee to look at vehicle/diagnose issue. I understand time involved, but should not be additional when fixing car. One time AUTO4N was higher than VW on repairs for same work. You always wish repairs were cheaper, but they are honest and do good work!!

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07/17/2008 3150878

It's all been good. We've been going there for years

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07/23/2008 3160835

Well, I always want things quicker and cheaper, so I'll only give you a 6 out of 7 on that :). I think you're busy cause you do good work though, and you must pay your guys pretty well cause I see the same faces, so it's a good balance. The guys even fed me lunch the last time I was there!

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07/25/2008 3163458

The service was great, not only fixed everything we had talked about but also toped off fluids, filled tires, and re-attached the belly pan that was hanging down.

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07/25/2008 3163888

Chad and Mike have the customer service thing down to a science. In my office I work closely with customer service reps. Mike and Chad would be an inspiration to any of them.

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07/25/2008 3164870

My first visit and just for an oil change; everyone is super friendly and I felt very at ease. The cost was slightly higher than my dealer's cost; the dealer probably can buy synthetic oil by the tank load. I like the intelligent friendly service and will likely come back for maintenance.

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08/01/2008 3182284

You guys are awesome! Thanks for the t-shirt.

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08/04/2008 3187722

I feel better about owning my used Audi knowing there is a repair shop out there that I can trust. Mike and Chad were great every step of the way. If something went wong, they told me and corrected the issue without me having to ask. I will be coming back again for any service needed for my Audi. Thanks again!

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08/05/2008 3191750

I look forward to being a return customer due to your knowledgable staff and reasonable rates. I also dig your color scheme. ; )

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08/06/2008 3193305

How many repair shops would clean out an ac drain line and not charge us 2 hours labor? Only you guys work not to screw the customer! Thanks

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08/07/2008 3195471

Good job.

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08/12/2008 3206374

Chad and crew are very professional and timely, a testament to quality customer service.

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08/13/2008 3211792

Mike and Chad always give me the straight dope on any service situation, which I appreciate. Plus, they are extremely helpful in answering questions and addressing concerns over costs, necessity, etc of any given service issue. Keep up the good work!

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08/15/2008 3216200

Everybody was VERY friendly, helpful, knowledgeable, and honest. Would definitely recommend to ANYBODY.

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08/18/2008 3222393

I can think of no better place to bring my aging car. I have been getting repairs done by this group of qualified, honest, and customer friendly staff for years. Keep up the good work. Thanks

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08/21/2008 3226648

We love Auto4N, and have recommended them to several people already. Keep up the great work, Mike and Chad!

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08/27/2008 3236208

Service on my Buddy 125 was excellent.

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09/02/2008 3245631

Trust is a big issue with me. Here I'm confident that the service needed on my car is assessed honestly and accurately. I also appreciate being treated as a person instead of a means of income. The dealerships couldn't care less about me or my car. I'm so happy to have a place I can trust.

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09/04/2008 3247713

My two dealings with Auto4N have been entirely satisfactory. You're a pleasure to work with.

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09/05/2008 3250073

Everything was great!!

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09/12/2008 3261505

Would recommend AUTO4N for scooter maintenance to anybody that was in the market for it.

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09/16/2008 3267149

Repair work for scooter body, paint and assembly took 2 weeks.

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09/22/2008 3274373

We are fairly new customers to this shop but last year when we needed service on our van, Chad and his crew were wonderful and I feel completely satisfied with the work they do and I have great confidence that they are fair and knowledgeable about both our Toyota and Volvo. We are very happy to have found them.

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09/26/2008 3281397 Chad/Mike - You guys are 'THE BOMB'!! Whether it be my Jetta or my scooter, I'm always happy!

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09/26/2008 3283494

Great job guys. Thank you!

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10/02/2008 3291954

Auto 4N is the place to go for me. They have treated me with great respect and are very helpful. It's good to have a mechanic you can trust. Thanks.

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10/02/2008 3292327

To anyone who maybe intrested these guys are real pros. I'll defintely be returning for service for my Volvo Thanks again.

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10/06/2008 3298099

I think you guys are the best--I mostly get to talk with Mike and Chad, but know Dave is behind all this good work, and several of you whose names I don't know are contributing to your very fine service. I sing your praises to my friends and colleagues! Many thanks.

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10/06/2008 3298401

Staff Always Great! Service always good and consistent. I was often given several options for repairs. Thanks for the cool AUTO4N T-shirts too! We will miss you guys when we move!

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10/07/2008 3298832

When I need anything done to my car, I bring it to Auto4n. Chad and Mike are always very helpful and courteous. They both generally remember my name and my car, even if it's been a long time since I brought my car in. I have recommended Auto4n to my friends and family and a few have taken their cars there and they were also pleased with their service.

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10/08/2008 3300696

Thanks for the Tee shirt !!!!!

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10/10/2008 3302723

Hey, Love you guys.

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10/10/2008 3302764

The car runs great! Thanks.

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10/17/2008 3315295

I appreciate the staff keeping me informed of what they thought the problem is, and suggesting I put off other non-critical repairs until I see whether my initial problem may lead to a major problem.

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10/21/2008 3321116

you guys rock!

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10/22/2008 3323272

Chad and Mike have earned my trust over the years, and I wouldn't consider bringing my car elsewhere.

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10/27/2008 3331758

The best part of my recent service trip was the friendliness of the staff. Certainly I appreciate the quality work, but it's also really nice to be treated like you're known. Look forward to our ongoing relationship.

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10/29/2008 3335965

I love the customer service and attention to detail AUTO4N provides me and my RAV4. I have been a loyal customer for more than 10 years.

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10/30/2008 3337282

They are very open in their assessment of the work being completed and the cost for the service. My only expectation not being met is that there is still a slight shimmey in my car at 60 mph, but that may not be able to be corrected. Good people and good service at Auto4N.

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10/31/2008 3338445

We just had a minor communications glitch in reference to replacement of a battery however Auto4N gave me a ride to where I needed to be and had the Scooter ready to go first thing the following morning, THANKS for literally going the extra mile(s)!

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10/31/2008 3338750

I've been using Auto4N since i was just out of college (over 10 years!), and you've always been helpful and respectful of my time. You've even picked me up and work before....
You really value the customer and want me to be happy. Rock on, Auto4N!!!!

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11/06/2008 3354381

You guys are the best.

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11/06/2008 3354478

Chad looked ahead to my next scheduled maintenance ( this is a 7 yr. old Toyota 4runner with 82000 miles that will require timing belt replacement at 90000 miles ) and suggested a way to split the cost in two appts. I appreciated the thoughtfulness and foresight to help spread this cost over 2 visits.

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