Report Date: August 04, 2011
| Member: Adam L.
CINCINNATI, OH 45236
Category: Auto Service
Services Performed: Yes
Work Completed Date: June 06, 2011
Hire Again: Yes
Approximate Cost: $90.00
Description Of Work: Oil change and normal servicing on the Jetta.
Member Comments: These guys are really good at what they do. Mike is passionate about his calling. AND they do it in style. I like the look and the marketing. Usually, they have a gift for you (and your wife) when you pick your car up.- t-shirt; pint glass; canvas shopping bag etc. I will continue to buy cars that they can service. Keep it up! |
| Overall |
A |
| Price |
A |
| Quality |
A |
| Responsiveness |
A |
| Punctuality |
A |
| Professionalism |
A |
|
Report Date: July 15, 2011
| Member: Tracy W.
CINCINNATI, OH 45223
Category: Auto Service
Services Performed: Yes*
Work Completed Date: May 01, 2011
Hire Again: Yes
Description of Work : I go to them for everything on my car.
Member Comments: They are great and they really know what they are doing.Member Comments: They are very knowledgeable and they really try to talk to you about the about the problem. They like to have fun. They also make t-shirts and they have fun give a ways. |
| Overall |
A |
| Price |
N/A |
| Quality |
A |
| Responsiveness |
A |
| Punctuality |
B |
| Professionalism |
A |
|
Report Date: July 07, 2011
| Member: Darwin B.
Cincinnati, OH 45212
Category: Auto Service
Services Performed: Yes*
Work Completed Date: June 27, 2011
Hire Again: Yes
Approximate Cost: $895.00
Description Of Work: Routine Maintenance. Oil changes & Tire rotation.
Timing belt replacement. Manufacturers recommended maintenance & computer evaluation. Reset "Check engine Light".
Airconditioner repair and service. Ecologically freindly airconditioner repair and service.
Description of Work :They have done a great job with all these services for me. I have 4 vehicles + my adult childrens' cars serviced there.
Member Comments: STOP SEARCHING FOR A REPAIR SHOP! AUTO4N is absolutely the best foreign auto repair business in Cincinnati. I have used their service for the last 3 years. I found their receipt in a glovebox of a car I was test driving (to purchase). I stopped in with the car and was warmly greeted. They provided me with the complete computerized repair history of that vehicle. I bought the car. I returned the car to them for routine maintenance and was just amazed with the professionalism and expertise of the mechanics. I have had all my cars (4) serviced & repaired there. I have referred my family and co-workers there also. Give Britt or Mike a call for your next repair. 731-8989. You will be pleasantly suprised. Quality customer care still exists! Happy motoring. |
| Overall |
A |
| Price |
A |
| Quality |
A |
| Responsiveness |
A |
| Punctuality |
A |
| Professionalism |
A |
|
Report Date: May 20, 2011
| Member: Raj K.
FLORENCE, KY 41042
Category: Auto Service
Services Performed: Yes*
Work Completed Date: March 17, 2011
Last Modified Date: May 24, 2011
Hire Again: Yes
Approximate Cost: $130.00
Description Of Work: I found Auto4n through a friend. They repaired something that the dealer tried 10 times to repair. My car was stalling and they fixed it.
Member Comments: I confirmed the recommendation through Angie's List. They charged a lot less than the dealer. It was $69 then they charged me for an oil change, the dealer was going to charge me $600-$700 just for the repair. Their service was excellent. All of them are perfect. They sent post cards after they followed up to see how I was doing. The owner called a week or two after to see how the car was running. They seemed to be very caring. I have a 10 year old foreign car to them so I would take any foreign car to them.Transcribed from a telephone interview |
| Overall |
A |
| Price |
A |
| Quality |
A |
| Responsiveness |
A |
| Punctuality |
A |
| Professionalism |
A |
|
Report Date: May 06, 2010
| Member: MARY H.
CINCINNATI, OH 45241
Category: Auto ServiceServices
Performed: Yes
Work Completed Date: May 03, 2010
Hire Again: Yes
Approximate Cost: $650.00
Description Of Work: Auto4 takes such good care of my car that I have 130,000 miles on my Audi and it continues to purr when I drive. They are absolutely the best and I would never go anywhere else. They are able to do it all from taking care of my tires, making sure my oil is ok, and being honest about what the car needs right now and what they will watch for so I can watch my budget.
Member Comments: Mike has taken care of my Audi A4 for the last 4 years and I can honestly say that I have never been disappointed about the service, the cost (always fair), and how special they make you feel.
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| Overall |
A |
| Price |
A |
| Quality |
A |
| Responsiveness |
A |
| Punctuality |
A |
| Professionalism |
A |
|
Report Date: April 23, 2009
| Member: MEGAN P.
CINCINNATI, OH 45227
Category: Auto Service
Services Performed: Yes
Hire Again: Yes
Approximate Cost: $1,100.00
Description Of Work: The check engine light had been on for a while so I left the car with them for a week while I was out of town. There were several major leaks and hose problems, which had to be repaired.
Member Comments: They called me almost every day to let me know what they were finding and to make sure the cost was OK. |
| Overall |
B |
| Price |
B |
| Quality |
B |
| Responsiveness |
A |
| Punctuality |
B |
| Professionalism |
A |
|
Additional Questions Answered when completing this report
How much did the final cost compare to the original estimate? right on
How does the value of the work compare to the price? I got exactly what I paid for
How far in advance did you schedule the work? within a week
Did you find the company through Angie's List? no
Why did you choose this contractor? reputation
Have you used this company before? I've used this company before
What did you like most about this contractor? They're VW experts.
What surprises came up during the course of the work? The car had more problems than I realized, but I'm glad it's fixed now.
Report Date: April 16, 2009
| Member: Josh G.
CINCINNATI, OH 45212
Category: Auto Service
Services Performed: Yes
Hire Again: Yes
Description Of Work: Repaired vehicle.
Member Comments: They did a fantastic job. They were able to tell me what was wrong and give me an exact price and reasonable |
| Overall |
A |
| Price |
A |
| Quality |
A |
| Responsiveness |
A |
| Punctuality |
A |
| Professionalism |
A |
|
Report Date: August 14, 2008
| Member: Lauren K.
NASHVILLE, TN 37204
Category: Auto Service
Services Performed: Yes
Hire Again: Yes
Description Of Work: They changed the headlight for me and did a full assessment of my car.
Member Comments: This was the first time I had used their services. They did the work for free if I promised to come back when I needed more work. They were very friendly. The service was quick and they give free t-shirts if it is your first time coming in. |
| Overall |
A |
| Price |
A |
| Quality |
A |
| Responsiveness |
A |
| Punctuality |
A |
| Professionalism |
A |
|
Report Date: June 04, 2008
| Member: CAROL P.
CINCINNATI, OH 45213
Category: Auto Service
Services Performed: Yes
Hire Again: Yes
Approximate Cost: $670.00
Description Of Work: They replaced the front struts in my car.
Member Comments: It went great. I would say that they got me in quite quickly as far as making an appointment to get the job done. They told me it would be a one-day job and it was done before the end of the day. The estimate was exactly what I was charged. |
| Overall |
A |
| Price |
N/A |
| Quality |
A |
| Responsiveness |
A |
| Punctuality |
A |
| Professionalism |
A |
|
Report Date: October 03, 2007
| Member: ADAM C.
CINCINNATI, OH 45212
Category: Auto Service
Services Performed: Yes
Hire Again: Yes
Approximate Cost: $85.00
Description Of Work: Basic oil change and alignment. Also checked out transmission hiccup but couldn't find it.
Member Comments: These guys rock! We have used them on multiple occasions for various items on our Nissans and Saab. They are trustworthy, something that is tough to come by in this industry, and they do quality work for much less than the dealership. I really enjoy the service and wouldn't think of going anywhere else.
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| Overall |
A |
| Price |
A |
| Quality |
A |
| Responsiveness |
N/A |
| Punctuality |
N/A |
| Professionalism |
A |
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Additional Questions Answered when completing this report
How much did the final cost compare to the original estimate? right on
How does the value of the work compare to the price? I got exactly what I paid for
How far in advance did you schedule the work? within a week
Did you find the company through Angie's List? no
If no, what was the other source? Referral.
Why did you choose this contractor? location, reputation
Have you used this company before? I've used this company before
What did you like most about this contractor? Reading customer testimonials on the lobby walls.
What words of advice would you give this contractor? Saturday hours would be great even if just to drop off.
This is your space. Feel free to give us your two cents ... or quote your favorite movie? Keep up the great work!
Report Date: September 15, 2000
| Member: JOAN E.
CINCINNATI, OH 45213
Category: Auto Service
Services Performed: Yes
Hire Again: YesDescription Of Work: MINOR REPAIRS |
| Overall |
A |
| Price |
A |
| Quality |
A |
| Responsiveness |
A |
| Punctuality |
A |
| Professionalism |
A |
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Additional Customer Comments Click Here
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